...and we all...agree?
To leave a legacy was once considered something rich, something good. A legacy might be an endowment, an heirloom, a bequest, or a history of something worth talking about. But when it comes to technology, the idea of legacy couldn’t be further from desirable. Just look at what hospitality industry leaders have to say. “Integration is a legacy issue,” says Impala CEO Ben Stephenson. As are closed systems (“doomed to inefficiency”) with hidden fees.
It appears that most of us agree on the future direction of hotel technology. So, let's be honest with ourselves about how we get there. Many companies tout open APIs, but when it comes down to it, most aren't exactly open. Read on to see what our industry leaders have to say and what hotels should demand from vendors in order to avoid the legacy trap the industry has been tangled up in for far too long. And we mean: take nothing less!
Posted byMargaret Ady