Cloud-based hotel software has failed, but a new paradigm is on the horizon
Originally published on HospitalityNet here. Most hoteliers agree that the cloud is the way to go. This is not new. They believed in the cloud for five to ten years ...
Recent Articles
50 years of the hotel PMS (and why it matters)
The hotel PMS has been around for about 50 years. That’s HALF A CENTURY. That’s as old as the Beatle’s last album Let It Be, Walt Disney World, Watergate, and Amtrak. ...
What technology is required to operate a staffless hotel?
The latest trend in the Nordics is likely to arrive at a destination near you: the staffless hotel. Scandinavian hotel chains such as PLACE TO SLEEP have discovered the ...
A smart approach to economic downturns for hotel chains
Unless you’re living a version of The Truman Show, you’ve seen the word recession floating around the web-o-sphere recently. The Marriotts and Hyatts of the world have ...
A new way of thinking about your PMS: the API first approach
DE Imagine if every time you wanted to install a new app on your smartphone, you had to call the maker of your phone to ask about it, then schedule a date far in the ...
INTERVIEW mit Stephen Willms, Serviced Apartment Consultant and Gastro-Projektentwickler
Stephen Willms, Entwickler & Berater für Gastronomie und Serviced Apartments qpartments, sprach im Rahmen unserer Serie "10 Fragen" mit apaleo. Stephen gibt einen ...
apaleo origin stories: get to know Martin Albrecht
Our people make apaleo and its culture pretty darn unique. So, here's a chance to get to know them! We chatted with Martin Albrecht, our narrator of guides. He told us ...
Top 4 Types of “Social Distancing” Hotel Software
What’s Included in the Hotel Relief Package♥? As hotels begin to reopen, staff are being asked to face completely new responsibilities and put themselves on the front ...
Mit einem Klick zur digitalen Gästereise
Hoteliers können den kompletten Check-in-Prozess nun endlich rechtssicher digital abbilden. Cloud-PMS-Anbieter apaleo hat seinen Kunden schon früh die digitale ...
apaleo origin stories: get to know Antonios Salapatas
Our people make apaleo and its culture pretty darn unique. So, here's a chance to get to know them! We chatted with Antonios, our hotelier gone tech guy! He told us ...
apaleo origin stories: get to know Stephen Willms
Our people make apaleo and its culture pretty darn unique. So, here's a chance to get to know them! We chatted with Stephen Willms, our Lord of Onboarding. He told us ...
hotelbird and apaleo offer digitization package for the hotel industry at an exceptional value
Munich, 12. August 2020 – Digital revolution in the shortest possible time: Munich-based technology company hotelbird and open platform provider apaleo have put together ...
apaleo origin stories: get to know Estivaliz Kempa
Our people make apaleo and its culture pretty darn unique. So, here's a chance to get to know them! We chatted with Estivaliz, our onboarding queen. She told us how she ...
apaleo origin stories: get to know Gabriel Falcione
Our people make apaleo and its culture pretty darn unique. So, here's a chance to get to know them! We chatted with Gabriel, our Digital Marketing Superman. He told us ...
From tech dependent to tech savvy: how hotels can get ahead of the curve
Patrick Fisher of Thomson Reuters notes that, “As technologies become more and more pervasive across industries and functions, companies as varied as Goldman Sachs, ...
A Make-or-Break Issue for Hotels: Guests Want Cybersecurity
DE These days, we tend talk about cybersecurity far less than we talk about melting icebergs or political problems or plastic straws. And, of course. Those are things we ...
apaleo focuses on apaleo app community with the appointment of Tamara Markotic
Tamara Markotic will join the company to run the apaleo app community apaleo, the award-winning technology company that is revolutionizing the hospitality industry, ...
apaleo origin stories: get to know Max Guddat
Our people make apaleo and its culture pretty darn unique. So, here's a chance to get to know them! We chatted with Max Guddat our HubSpot Warrior. He told us about his ...
Limehome partners with apaleo to power its operations and fully automate its guest journey
Limehome uses apaleo to manage its properties and connect custom-developed systems Limehome, a collection of 19 properties throughout Germany and Austria, announced ...
GCH Hotel Group rolls out apaleo in less than 24 hours
AUF DEUTSCH New project with ibis Styles enhances the digital guest journey and improves internal operations Most hoteliers know that getting a new property management ...
apaleo origin stories: get to know Vasily Geyer
Our people make apaleo and its culture pretty darn unique. So, here's a chance to get to know them! We chatted with Vasily Geyer, our Backend Guru. He told us about what ...
Serviced Apartments: apaleo and stayFritz
You may have seen the articles about larger service apartments with apaleo, but it is not only the chains who change out their dated PMS for an open software platform. ...
apaleo One Gives Hoteliers the Ultimate Seamless Experience Between Systems
New feature saves time by incorporating all hotel systems and data directly within apaleo's PMS. One tab, and you’re done. It happens all too often that we start off the ...
apaleo and 30+ Hotel Tech Providers Pledge Free Services to the Hotel Relief Package
MUNICH 9 June 2020: Launched by apaleo, the Hotel Relief Package is a joint pledge from 30+ hotel technology providers to combat hotels’ urgent need to use digital ...
apaleo origin stories: get to know Stephan Wiesener
Our people make apaleo and its culture pretty darn unique. So, here's a chance to get to know them! We chatted with Stephan, our CTO and co-founder of apaleo. He told us ...
apaleo eliminates frustrations and ensures PCI compliance for Signature Hotels in record time
Three-star hotel group Signature Hotels has been active in the German market since 2010. With five hotels in northern Germany, located in the lively and trendy districts ...
New Munich city hotel, Haus im Tal, selects apaleo as its tech partner
DE Opening a new hotel can be a challenge even for the most experienced hoteliers. Location, design, employees, and operations are just the beginning of things to ...
apaleo origin stories: get to know Gabriel Yesuron
Our people make apaleo and its culture pretty darn unique. So, here's a chance to get to know them! We chatted with Gabriel, our Design guy! He told us about his love ...
apaleo and EasyWay make it simple for guests to check-in and communicate with hotels directly within WhatsApp
New partnership allows hotels to improve the digital guest journey all within their favorite messaging app, without losing any of the data in the PMS Standard check-in ...
apaleo origin stories: get to know Martin Reichenbach
Our people make apaleo and its culture pretty darn unique. So, here's a chance to get to know them! We chatted with Martin, our COO and co-founder of apaleo. He told us ...
The Tech List that Hotel Brands Need for 2020
Hotel tech lists—Hotel Tech Must-Haves for 2020 and What All Hotels Need in Order to Succeed Next Year—are like the sloganned-out t-shirts everyone’s wearing to the gym ...
You want those Millennial travelers? Here's how to get them.
Maybe you’re getting sick of hearing about Millennial travelers but sit tight because they still matter — a lot. Millennials take more annual leisure trips than any ...
Nestor completes rollout of apaleo, taking 25 properties and over 1600 rooms live in a month
apaleo’s intuitive and open property management system allows for self-setup, onboarding and ultimate connectivity UK-based Nestor, a hospitality business delivering ...
STAYERY powers its digital guest journey with apaleo at the core
DE New partnership with apaleo enables STAYERY to connect all systems for the ultimate guest experience Berlin-based boutique apartment brand, STAYERY, announced today ...
Berlin-based Samuel Braun selects apaleo to power its technology stack
Samuel Braun, with three properties in Berlin, announced today that it is switching its core property management system (PMS) from a closed legacy system to apaleo, the ...
Hotel Apps Enter a New Decade
Two point five million! Well, nearly 2.5 million. That’s how many apps the Google Play store has. Apple’s store came in second at 1.8 million apps. For perspective, 1.69 ...
apaleo origin stories: get to know Alan O'Riordan
Our people make apaleo and its culture pretty darn unique. So, here's a chance to get to know them! We chatted with Alan, co-founder and business developer of apaleo. He ...
10 reasons why the guest profile no longer lives in the PMS
We've teamed up with Cendyn to take an in-depth look at where hotels should store guest profile data for optimal personalization, guest services and more Exceptional ...
Catrina Experience Hotels selects apaleo to power its diverse properties
DE Partnership with apaleo enables Catrina Experience to smoothly run its properties. Catrina Experience, a brand with four properties, announced today that it has ...
PRESTO! We’re publishing apaleo’s customer manifesto
We think it’s cool that lots of tech providers are talking about support. It’s about time, considering that support is the number one gripe among hotels when it comes to ...
SO!APART - SO APALEO!
apaleo ist die Property Management Plattform hinter Limehome, STAYERY und Stay KooooK - den Shooting Stars auf der SO!APART 2019 – und unterstützt die digitale ...
Hotel am Chlodwigplatz select apaleo to enhance modern guest journey
DE apaleo PMS enables automation, flexibility and provides more time for hotel staff to focus on delivering outstanding guest’s experience The process of selecting and ...
SV Hotel successfully introduces apaleo to power its new digital strategy
AUF DEUTSCH apaleo PMS replaces core system at SV Hotel’s own branded property, connecting its entire software stack SV Hotel, a selection of 10 hotels throughout ...
Nestor rollt das apaleo PMS in 25 Häusern mit 1600 Zimmern in einem Monat aus
Das intuitive und offene Property Management System von apaleo erlaubt das selbständige Aufsetzen, On-Boarding und vollständige Konnektivität. Nestor, ein britisches ...
How to Future-Proof Your Hotel
Baby-proofing is big biz. But why? The truth is that not that many children stick their fingers in sockets and get burned. Sticking those covers in outlets is insurance ...
Hiisi Homes Selects apaleo PMS to power its 11 properties
AUF DEUTSCH With a lightning-fast rollout, Hiisi Homes introduces apaleo’s property management system as the core of its entire technology stack Finland based serviced ...
Everything feels weird now: Getting through the COVID-19 pandemic
Hiya! Hope you're all safe in these not-so-awesome times. It feels weird writing this (mostly)serious post with so much uncertainty. Here in Germany, we are in ...
apaleo hits new milestone with 250 properties contracted
After launching its PMS platform and officially beginning sales at ITB 2019, apaleo, the most open property management system, has announced today that it has reached a ...
Unconventional and fast-growing capsule hotel chooses apaleo as its core technology
apaleo property management system enables full automation for the first capsule hotel in Switzerland capsule hotel opened its first innovative hotel in Luzern, ...
Die Moin! Hotelgruppe nutzt apaleo's Property Management Plattform
Mit einem Rollout in Rekordzeit rüstet sich Moin! Hotel mit apaleo für die Zukunft Moin! Hotels - eine Gruppe mit Vier-Sterne-Hotels und -Wohnungen in Norddeutschland - ...
apaleo origin stories: meet Katarina, apaleo's Marketing Manager
Our people make apaleo and its culture pretty darn unique. So, here's a chance to get to know them! We chatted with our Marketing Manager, Katarina. She told us a little ...
MA Micro-Apartment Hotels selects apaleo as its core operating system
DE apaleo’s open property management system provides the ultimate flexibility, automation, and ability for the hotel to focus on delivering outstanding guest experiences ...
The new era of hospitality tech
Markus Veikkolainen, Partner at Hiisi Homes, is an innovator. He's taken a bold, technology-first approach to running his collection of 11 (and counting...) serviced ...
Deutschland und der digitale Meldeschein – ein Quantensprung für das Reisen im digitalen Zeitalter
Laut Bericht vom 24. September 2019 hat das Kabinett grünes Licht für den digitalen Meldeschein gegeben. Digitaler Meldeschein verspricht Entlastung in Millionenhöhe "Es ...
Dinosaurs: Great for Movies, Not for Software
Why monolithic architecture faces extinction and the lean, micro-service model that will replace it If you had a pulse in the '90s, you most definitely saw Jurassic ...
apaleo partners with SiteMinder to create an open world for hotels
AUF DEUTSCH Munich, Germany – apaleo, the world’s most open and connected property management system (PMS), has partnered with SiteMinder, the global hotel industry’s ...
Think Small: Rethinking hotel technology for a new era
When Volkswagen introduced the Beetle to the United States in the 1950s, it did it with a revolutionary and wildly successful ad campaign: “Think Small.” Original “Think ...
apaleo betreut 250 Hotels und mehr als 100 App-Partner
apaleo, das weltweit offenste Property Management System, hat nach der Einführung seiner Property Management Plattform und dem offiziellen Verkaufsstart auf der ITB 2019 ...
What the evolution of the iPhone teaches us about hotel technology
When it launched in 2007, the iPhone was a derivative of the iPod, designed to “mimic the features of the iPod while allowing for increased functionality” like phone ...
Samuel Braun aus Berlin entscheidet sich für PMS-Plattform von apaleo
Samuel Braun, die mit drei Häusern in Berlin vertreten sind, gab heute bekannt, dass es sein zentrales Property Management System (PMS) von einem geschlossenen ...
Mirabilis Group selects apaleo as its core technology to deliver an exceptional guest journey
Partnership with apaleo enables Mirabilis Group to smoothly implement its vision UK based property management company, Mirabilis Group announced today that it has ...
apaleo expands to the UK with appointment of Alan O’Riordan
Alan O’Riordan joins the company as a shareholder and will be responsible for business development in the UK and beyond apaleo, the award-winning technology startup ...
Experts weigh in on the future of hotel technology [INFOGRAPHIC]
...and we all...agree? To leave a legacy was once considered something rich, something good. A legacy might be an endowment, an heirloom, a bequest, or a history of ...
Digital Advent Calendar Offers Hotels Treats in December
apaleo’s treat-a-day giveaway is full of surprises from the most innovative companies in hospitality apaleo, the ultra-connected and simplest-to-use property management ...
Dialoog Hotels replaces its core technology
apaleo expands to Asia after signing new hotel chain. Full service Indonesian chain Dialoog Hotels has announced that it will be moving away from its current property ...
Removing The PMS Nightmare
How One Hotel Set Up a New PMS and Fully Integrated Revenue Management Tool in A Matter Of Minutes Ask many hoteliers about their biggest technology headaches, and they ...
The Big Creep: Limited-Service Hotels & Rising ADR
We’re all supposed to have a budget, no doubt. But it isn’t always easy. Living expenses aside, there’s Netflix and Spotify and Audible and Hulu and Strava and so on and ...
Margaret Ady joins apaleo’s founding team as the company enters new growth phase
As part of apaleo’s founder circle, Ady will be responsible for brand positioning and strategic marketing apaleo, the award-winning technology startup that is ...
The Life-Changing Magic of Giving Up In Emergencies and Beyond
Well, here we are with a widespread global emergency on our hands (no hand washing pun intended). While an economic downturn was predicted for this year, an abrupt shut ...
How to compete with Airbnb by thinking like a tech company
AUF DEUTSCH Here's a terrifying fun fact: some insects have superpowers. Take scorpions, for example. They can flatten their bodies to the size of a small coin, ...
apaleo origin stories: get to know Peter Grman
Our people make apaleo and its culture pretty darn unique. So, here's a chance to get to know them! We chatted with Peter, our software architect, product owner and one ...
Get to know apaleo's app stars: meet Jens from Pace
We work fine on our own, but think we’re better together. That’s why apaleo integrates with all kinds of rockin’ technology. In apaleo’s app stars series, we talk with ...
Build your hotel's ideal guest journey and learn how to make it a reality
Technology has changed guest expectations, making it more difficult than ever for hotels to understand how to best cater to their guests. This pick your adventure style ...
Everything you need to know about selecting a new PMS
For hotels, switching to a new system isn't always easy, especially when it comes to the hotel's property management system (PMS), the core system at any hotel. Here's ...
apaleo beseitigt Update-Frust und sichert in kürzester Zeit PCI-Compliance der Signature Hotels
Die Hotelkette Signature Hotels ist seit 2010 im deutschen Markt aktiv. Mit heute fünf Häusern in Norddeutschland, davon zwei im lebendigen Szeneviertel St. Georg in ...
How hotels can automate the guest journey to increase customer loyalty
apaleo + CODE2ORDER whitepaper explores how updating digital processes can transform the guest experience Digitalization is changing guests’ expectations rapidly. If ...
Moving beyond the monolith
The shift away from out-of-the-box hotel management solutions Until recently, hotels - and most enterprise businesses, for that matter - had been stuck with one singular ...
Cloud-based hotel software has failed, but a new paradigm is on the horizon
Originally published on HospitalityNet here. Most hoteliers agree that the cloud is the way to go. This is not new. They believed in the cloud for five to ten years ...
Killer Customer Service: Does your tech provider really care?
The last time you vetted a tech company, you surely received evidence of the company’s commitment to customer service. Likely in the form of stats like downtime and ...
Falling In Love: The Hotel Love Match
Let’s face it hotel technology isn’t a supporting player in the guest experience anymore. It is an essential part of every guest journey, an integral aspect of each step ...
GDPR Readiness in 7 Easy Steps
The industry has been buzzing about the challenges of becoming GDPR compliant for some time now. The deadline came and went on May 25, and so far, our inboxes were the ...
apaleo Wins EyeforTravel Europe’s 2018 Startup Award
Following rigorous competition, EyeforTravel Europe has awarded apaleo its 2018 Startup Award during its conference in London. The leading innovators in travel ...
From Startup To Live In Nine Months: apaleo Launches Cloud PMS In Record Time
apaleo Launches Cloud PMS In Record Time apaleo, the creators of the Open Hospitality Cloud, announced the completion of multiple milestones. Not only did they complete ...
apaleo announces Open Hospitality Cloud
An ecosystem for the hotel industry that integrates a true cloud PMS and an extensive API apaleo today announced the introduction of the Open Hospitality Cloud — the ...
apaleo launches a-list newsletter, and you are missing out.
It's true. Below is a sneak peek of the email that our a-listers received this morning, as well as a tip to get on the list. What. A. Weekend. We're trying to contain ...
Get to know Thibault Catala
We like to learn from the best! That’s why we sat down with Thibault Catala, managing director of Catala Consulting who knows a thing or two about hospitality industry, ...
Case study: New technology up and running in days
Is it possible for a hotel to find and connect all the right technology to really nail the digital guest journey within a couple of weeks? Sounds complicated, but it ...
Approaching The Tech Buffet Without Getting Sick
How to build a tech stack based on what your guests need (instead of just what’s available) Don’t lie; you know you’ve done it. I sure have. The hotel breakfast buffet. ...
apaleo to present new Cloud PMS and the apaleo Store in Berlin at ITB 2018
apaleo, the innovative Munich based company developing a flexible and scalable cloud PMS fully equipped with a 2-way API and a store that delivers pre-integrated apps ...
apaleo announces completion of seed financing round
apaleo, the company creating the Open Hotel Management Platform and Eco System has announced the completion of its first round of funding. Founder and chairman Martin ...
Multi property Moin! Hotel Selects apaleo as its core system
Rolling out in record time, Moin! Hotel upgrades to apaleo’s future-facing technology Moin! A collection of four-star hotels and apartments in Northern Germany, ...
Stop, Think, Then Shop: How to Get the Hotel Tech That Fits You
Kevin considers himself a pretty smart guy. Last Sunday, he stayed up late watching Game of Thrones. Tired but amped up from the action, he got on Amazon. One weird ...
It’s not worth the wait! Cut back on wait times with the right PMS
How selecting the right PMS can save hotels time and reduce unnecessary costs Someone recently told me that humans spend approximately six months of their lives waiting ...
The One Thing Every Hotel Should Consider When Purchasing Hotel Technology
In-room, distribution, messaging, reservations, revenue management, chat, operational… the list of technologies that occupy hoteliers these days could go on and on. ...
Get to know apaleo's app stars: meet Rod from SHR
We work fine on our own, but think we’re better together. That’s why apaleo integrates with all kinds of rockin’ technology. In apaleo’s app stars series, we talk with ...
Lightning Speed & Why It Matters
With technology, there is “what it does”—the functionality—and then there’s “how it does it,” as in how fast, how accurate, what the interface looks like, and so forth. ...
Eine Lebensversicherung für Hotels: Gäste wollen (Internet-)Sicherheit
Heutzutage sprechen wir viel über schmelzende Eisberge und Plastikstrohhalme – aber nicht über Cybersicherheit. Klar, zur Bekämpfung von Umweltproblemen kann jeder ...
Love the one you’re with: how to keep your best staff
How hotels can reduce employee turnover by upping their technology game Every hotelier knows that there’s not enough love to go around, what with all different kinds of ...
How To Move Fast Without Breaking Things
Facebook’s old motto to “move fast and break things” became a mantra for many of today’s fast-growing startups. While moving fast is crucial for technology startups to ...
PMS Vendors, Tear Down This Wall!
How to improve the guest journey by removing barriers in hospitality tech While it is an obvious over-exaggeration to compare Ronald Reagan's famous "Tear Down This ...
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