Latest

Blog Detail Title

Short Content Here

by Author Name

Date Published

Want more amazing things?

Subscribe to our a-list

Hotels

apaleo and EasyWay make it simple for guests to check-in and communicate with hotels directly within WhatsApp

Margaret Ady March 5, 2020

New partnership allows hotels to improve the digital guest journey all within their favorite messaging app, without losing any of the data in the PMS

Standard check-in at the reception is so passé. Guests want better, more efficient ways to check-in to and communicate with their favorite hotels. apaleo, the world’s most open PMS and messaging platform, EasyWay, have partnered to make that all possible without losing key PMS data.

In Berlin this week, the companies demonstrated how checking-in works via WhatsApp, with data pushed directly to the apaleo PMS in real-time. This is only possible using apaleo’s API-first approach, which allows all data to be fully accessible, fully open, and fully integrateable.

“We are thrilled to show off how seamlessly connected technology can make the guest journey so much better. Apaleo’s API-first platform made building this showcase a cinch. We had it all running in a couple of days, with check-in and reservation going directly into the apaleo PMS,” said Roy Friedman, CEO and Founder of EasyWay.

“We initially had the idea to build this showcase only a few days before ITB, so there was a bit of time pressure on the project,” said Benjamin Schmid, co-founder of apaleo. “But thanks to the innovative team and technology powering these companies, we made it happen ahead of schedule!”

For hotels that really want to take guest communication to the next level, EasyWay’s entire messaging platform is already available in the apaleo store, along with hundreds of other innovative apps across categories like revenue management, BI/analytics, channel management, and more.

…And for those who missed the demo in Berlin, get in touch for a peek.

finished

 

Margaret Ady

Posted by

Margaret Ady
Margaret is a leading industry voice. She’s no stranger to travel tech startups, having led marketing for Berlin-based SnapShot, and prior to that, for TrustYou. And, she’s been recognized for it. In 2016, she was awarded HSMAI Europe’s Top 20 Extraordinary Minds in Sales, Marketing and Technology. Before joining the hospitality technology scene, Margaret held leadership roles at The Walt Disney Company and The Oprah Winfrey Network. Margaret has also provided research, branding and marketing consulting services to many companies, including 20th Television (Fox), Nielsen and Red Bull. She graduated from the University of Southern California (go Trojans!) with degrees in Economics and Psychology and a focus in business. During her studies, she was awarded the USC Annenberg Communications Critical Pathway Grant for her research in new technology and its impact on healthcare decision-making.
Comments

RECENT ARTICLES

by Martin Reichenbach

06/25/2020

Mit einem Klick zur digitalen Gästereise

Hoteliers können den kompletten Check-in-Prozess nun endlich rechtssicher digital abbilden. Cloud-PMS-Anbieter apaleo hat seinen Kunden schon früh die digitale ...

by Nicholas Johnson

06/18/2020

Top 4 Types of “Social Distancing” Hotel Software

What’s Included in the Hotel Relief Package♥ (Part 1)? As hotels begin to reopen, staff are being asked to face completely new responsibilities and put ...

by Nicholas Johnson

06/9/2020

apaleo and 30+ Hotel Tech Providers Pledge Free Services to the Hotel Relief Package

MUNICH 9 June 2020: Launched by apaleo, the Hotel Relief Package is a joint pledge from 30+ hotel technology providers to combat hotels’ urgent need to use ...

WANT MORE AMAZING THINGS?

Subscribe to our a-list for:

  • The latest industry trends
  • Research and insights
  • Sweet gifs and special offers

Get it in your inbox every Monday ;)

By entering your email you expressly consent to letting us use your email address to send you our newsletter and other relevant stuff.