Industry trends
It’s important for hospitality businesses to navigate this delicate balance between technology and the human touch, even in an era where guests seek control over their experiences and human interactions aren't always face-to-face.
How plug-and-play is transforming the onboarding experience in hospitality technology
The advantage of open API platforms lies in swapping out one-stop-shops for a foundational platform that allows property managers to connect a seemingly endless combination of technology tools, which all speak to each other.
Petra Hancz
How to make onboarding stress-free for your hospitality staff
Employees will often depart because they’re not receiving the support and job satisfaction they were expecting, but research shows proper onboarding can change all that.
Using hotel automation to alleviate staff shortages
During a time of rapid digital transformation, hoteliers are under enormous pressure from consumers for seamless, personalised guest journeys, but lack the people to deliver it.
DACH hotel sector outshines serviced apartments in Q4 revenue boom
DACH hotels saw a revenue surge, while serviced apartments faced occupancy drops. Overall, a positive picture.
How to design the contactless hotel guest experience right using technology
Find out how to design the best contactless hotel guest experience using hospitality technology.
Why all-in-one hospitality technology platforms will soon perish
Whereas once all-in-one hotel property management system (PMS) sufficed, today’s operators realise that only specialised tools ensure fast adoption to new innovations.